Student Grievance Policy

NOTICE

STUDENT COMPLAINT POLICY

Dear Students:

Houston Dental Assistant Academy has a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-assigned school numbers are:

Houston-Clear Lake Campus: S5610

Houston-Katy Campus: S4788

Houston-Pearland Campus: S6067

Houston-Spring Campus: S4728

Houston-Sugar Land Campus: S6066

Houston-West Oaks Campus: S5680

Houston-Cypress Campus: S6087

Houston-Kingwood Campus: S5622

The school’s programs are approved by TWC.

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform the school’s administrative staff. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.

Information on filing a complaint with TWC can be found on TWC’s website at: www.texasworkforce.org/careerschoolstudents

Complaints may be directed to the school via email:

Houston-Clear Lake Campus: S5610Director@zollege.com

Houston-Katy Campus: S4788Director@zollege.com

Houston-Pearland Campus: S6067Director@zollege.com

Houston-Spring Campus: S4728Director@zollege.com

Houston-Sugar Land Campus: S6066Director@zollege.com

Houston-West Oaks Campus: S5680Director@zollege.com

Houston-Cypress Campus: S6087Director@zollege.com

Houston-Kingwood Campus: S5622Director@zollege.com