Student Grievance Policy

These schools have a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-assigned the schools these numbers:

Lakewood Campus: S4482

Plano Campus: S4757

Mesquite Campus: S5456

Duncanville Campus: S5667

Denton Campus: S5634

Grapevine Campus: S4792

McKinney Campus: S4898

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform the school’s administrative staff. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.

Information on filing a complaint with TWC can be found on TWC’s website at: www.texasworkforce.org/careerschoolstudents

Complaints may be directed to the school via email:

Lakewood Campus: S4482Director@zollege.com

Plano Campus: S4757Director@zollege.com

Mesquite Campus: S5456Director@zollege.com

Duncanville Campus: S5667Director@zollege.com

Denton Campus: S5634Director@zollege.com

Grapevine Campus: S4792Director@zollege.com

McKinney Campus: S4898Director@zollege.com