Student Grievance Policy

These schools have a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-assigned school numbers are:

Cedar Park Campus: S5710

Round Rock Campus: S5198

South Lamar Campus: S5655

West Braker Campus: S4338

Central Campus: S6169

Kyle Campus: S6214

Manor Campus: S5623

William Cannon Campus: S6212

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform the school’s administrative staff. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.

Information on filing a complaint with TWC can be found on TWC’s website at: www.texasworkforce.org/careerschoolstudents

Complaints may be directed to the school via email:

Cedar Park Campus: S5710Director@zollege.com

Round Rock Campus: S5198Director@zollege.com

South Lamar Campus: S5655Director@zollege.com

West Braker Campus: S4338Director@zollege.com

Central Campus: S6169Director@zollege.com

Kyle Campus: S6214Director@zollege.com

Manor Campus: S5623Director@zollege.com

William Cannon Campus: S6212Director@zollege.com